NATIONAL SERVICE CONTRACTOR CERTIFICATION
Developed in cooperation with Contractors, MCA Canada, the Building Owners &
Managers Association and the International Facilities Management Association,
MSCC is very proud of its National Certification Program.
MSCC Certified Contractor designation for member companies and
MSCC Certified Technician designation for technicians of member companies.
Building owners and facility managers know how
vital it is to find the right mechanical service partner to keep their
building's critical HVAC/R systems running at peak efficiency.
So how do they find the very best companies and technicians?
The Mechanical Service Contractors of Canada (MSCC) has created the
MSCC Certification Program which is a designation for service excellence awarded to
an elite group of mechanical service contractors, and individual technicians. MSCC Certified Contractors
and MSCC Certified Technicians are top professionals that have demonstrated that they offer
customers unsurpassed support, quality workmanship and safe and reliable
MSCC Certification is achieved on two levels.
The first level is an individual program for technicians who
are required to write an online exam and achieve a minimum 70% to pass. The
second level is a company-wide certification where companies demonstrate
industry-leading best business practices in key competencies such as safety,
training, customer service and employ's MSCC Certified Technicians.
MSCC CERTIFIED CONTRACTOR
The MSCC Certified Contractor
designation is awarded to outstanding contractors who have
demonstrated industry-leading practices in a number of key competencies (safety,
documentation, customer service) along with having technicians who are MSCC
To download the MSCC Certified Contractor criteria,
To download the MSCC Contractor Application Form,
To download the MSCC Contractor Application Checklist,
MSCC CERTIFIED TECHNICIANS
The MSCC Certified Technician
program is the only technicians certification program
in Canada. There are two specific disciplines, 1- HVAC and 2- Plumbing &
To become certified, technicians participate in a rigorous
program and have extensive on-the-job experience. Finally, only those who pass
comprehensive exam become MSCC Certified Technicians.
To go through the process you
must complete and submit the application form (see link below), provide the
required documentation, apply for a username and password to access the online
test, write the online test within 30 days of receiving your username and
password, and pass the test with a minimum 70%. The test is taken online and
consists of 40-50 questions. The test must be completed within 2 hours.
Your mark will be provided immediately upon completion of the test and
notification of your mark will also be sent immediately to the MSCC
Certification Committee. A certificate and wallet sized certification card will
be provided to you upon successful completion of the process. Only employees of
MSCC members can apply. Cost to write each test is $75.00 + HST Cdn.
To maintain your certification will be require you to maintain your professional
skills and confirm your attendance at a recognized training course annual. An
annual photo ID will then be sent to you for the year at a cost of $25.00
To download the MSCC Certified Technician's criteria,