About MSCC
Find A Contractor
MSCC Certification
Business Tools
Affinity Programs
News & Information
Career Centre
MCA Canada
MCA Offices
Board of Governors
Contact Us


The Mechanical Service Contractors of Canada offers valuable business tools to assist in your day-to-day operations.
These include printed and electronic training aids, manuals and publications.

Careers in the Mechanical Industry
Hire Faster Smarter With CLEARFIT
Member Vehicle Sticker Program
Links to Occupation Health & Safety Sites
Sample Preventative Maintenance Contracts
Change Order Protocol

Preventative Maintenance Contracts         

The following sample contractors are provided as a complimentary service and can be freely downloaded and adapted to your requirements. Please note that you should always consult legal advice when dealing with contracts.
PM Contract Sample 1
PM Contract Sample 2
PM Contract Sample 3
PM Contract Sample 4

Links to Occupation Health & Safety Websites
Link To Boiler Efficiency Calculator

Article from Jim Baston - Stop Maintaining your Equipment

To order any of the business tools please download the order form and fax it  the MSCC office at 613-235-2793, email it to daryl@mcac.ca  or call 613-232-0492. To download the order forms you will need Adobe Reader. Please click here to download Adobe.


Hiring Guide for the Mechanical Service Contractor - Product ID # SM11
Get the tools and resources you need to efficiently recruit, hire and retain job candidates in order to build a competent and highly productive workforce for your mechanical service operation. Customizable forms are included.
$85.00US - member $ 250.00US - non member

Labour Estimating Guide For Service V2.0 - Product ID # SM9
Industry consensus data on routine maintenance tasks and average times to complete those tasks. Includes a discussion on basic assumptions, labour correction factors, list of routine maintenance tasks for 50 different pieces of equipment, and more. The tasking lists are provided in both Adobe Acrobat pdf and Microsoft Excel formats for flexibility. Published 2006.

Version 2.0 of the popular Labour Estimating Guide for Service is available for purchase. Version 2.0 includes both .pdf files and    excel spreadsheets for added flexibility and usefulness. The guide is available for purchase for $155US (members) and $375US for non members. Anyone who previously purchased a Labour Estimating Guide for Service can upgrade to Version 2.0 for $50US. To download the LEM for Service use the LEM Order Form.

Procurement Chain Management in the Construction Industry
- Product ID # M19 
This MCERF study describes the growing trend of owners and other entities who engage in the procurement of equipment early in the construction project cycle. The study also illustrates current models of procurement management and suggests a new method for performing this critical process. Published in 2004.
$25.00 - Member     $50 - Non Member

Customer Service Training Series Leader's Guide - Product ID # SM10  UPDATED!!
Recently updated - MSCA's self-paced, 30-module program is designed to provide in-house training of your service technicians whenever and wherever you want. The Leader's Guide contains detailed class content that can readily be delivered by a non-professional trainer. Order the separate Participant Workbook (item SM6) for each of your service technicians. Published 2000. 
$65.00US - member  $155.00US - non member

Service Management Notebook
- Product ID # SM1
Learn from your peers with this collection of ideas for running a successful mechanical service company. Topics covered include management, legal, finance, business development, sales, operations, tools and materials, safety, and personnel. Published 2001.
$65.00US - member $ 110.00US - non member

Basics of Service Management Manual
  - Product ID # SM2
Practical guidelines will help you organize and effectively manage the essential functions of your mechanical service contracting company. Topics covered include finance, sales and marketing, administration, operations, and personnel. Published 1998.
$70.00US - member $140.00US - non member

Workbooks for Customer Service Training Series Leader's Guide - Product ID # SM6
Distribute this workbook to each participant in your in-house customer service training classes. It includes materials for all 30 training modules and notes for each session. Best used with the Leader's Guide (item SM7). Published 2000. Customer Service Training Series Leader's Guide.
 $7.00US each - member $15.00US each - non member

Basics of Plumbing Service Management
- Product ID # PB6
Learn to run a successful plumbing company from the experts... successful plumbing contractors. Includes how-to ideas for all areas of your company. Published 2001. (item PB6)
$70.00US - member $140.00US - non member

Guide To Human Resource Policies - Product ID # M23
Designed to assist you in developing a human resources manual and policies for your company, this publication reflects current trends and suggestions with regards to human resource management. Published 2007 ( item # M23)
$140.00US - member  $ 275.00US - non-member

 Tailgate Safety Talks for Service - Product ID # MSSE2
Delivers basic information about the most common hazards mechanical service contractors face on the job and how to avoid them. Published 1998.
$ 14.00US - member   $ 21.00US non-member

Safety Manual for Service -  Product ID # MSSE3
This manual includes recommended safety procedures and a model program designed specifically for mechanical service contractors. Published 1998.
$119.00US - member   $ 178.50US non-member

Technical Data and Safety Guide for Service  Product ID # MSSE4
This pocket-size resource includes conversion factors; equipment formulas; electrical, refrigerant, pneumatic, pump, and water piping design, and fan and duct design data; and safety guidelines. Published 1999.
 1-10 copies (each)  $21.00US - member   $ 31.50US non-member

Making Your Business Profitable Product  Product ID # RC 1 
What exactly is profit? How can you increase it? Understand and calculate your true profit improvement potential. Develop a profit improvement strategy that works
$30.00 Cdn - member   $ 55.00  non-member

You Charge WHAT Per Hour?  Product ID # RC2
A Guide to Pricing Mechanical Services for the Residential and Commercial Markets.
$30.00 Cdn - member   $ 55.00  non-member

Your Four Steps To Bigger Profits
Product ID # RC3
A complete four set guide to increasing profits including; Pricing & Sensitivity, Financial Statements, Planning & Control and General Business Practices.
$175.00 Cdn - member   $ 275.00  non-member

Your Million Dollar System  Product ID # RC4
A complete toolbox to make more money and enjoy doing it.
$45.00 Cdn - member   $ 85.00  non-member

To order any of the above business tools please download the order form and fax it  the MSCC office at 613-235-2793, email it to daryl@mcac.ca, or call 613-232-0492.